Welcome to GAEAT, a food ordering and delivery app designed to bring your favourite meals right to your doorstep. By accessing or using our app, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

– By using the GAEAT app, you agree to be bound by these terms and conditions. If you do not agree, do not use our services.

2. Changes to Terms

– GAEAT reserves the right to update or change these terms at any time. We will notify you of significant changes through the app or via email.

3. User Account

– Users must create an account to place orders. You are responsible for maintaining the confidentiality of your account information and are liable for all activities under your account.

4. Eligibility

– Users must be at least 18 years old or have parental consent to use our services.

5. Ordering and Payment

– All orders are subject to acceptance and availability. You can pay via credit/debit card or other payment methods available in the app. Payment must be confirmed before order processing.

6. Pricing and Fees

– Prices for meals and services are displayed in the app and are subject to change. Additional fees, such as delivery charges, will be clearly displayed at checkout.

7. Delivery

– Estimated delivery times are provided for convenience and are not guaranteed. Delivery may be affected by factors such as traffic, weather, or restaurant preparation time.

8. Cancellation and Refunds

– Cancellations can only be made within a limited time after placing an order. Refunds are subject to our refund policy and may vary depending on the circumstances.

9. User Conduct

– You agree not to misuse the app or its services. Prohibited actions include, but are not limited to, fraudulent activity, harassment, or the dissemination of harmful or illegal content.

10. Intellectual Property

– All content, trademarks, and data on the GAEAT app are the property of Baggins Technology Enterprises or its licensors and are protected by intellectual property laws. You may not use any of this content without permission.

11. Privacy Policy

– Our Privacy Policy, which describes how we handle your personal information, is an integral part of these terms.

12. Third-Party Services

– GAEAT may provide links to third-party websites or services. We do not endorse and are not responsible for the content or services of these third parties.

13. Limitation of Liability

– GAEAT is not liable for any indirect, incidental, or consequential damages related to your use of the app or its services, except as required by law.

14. Indemnification

– You agree to indemnify and hold GAEAT harmless from any claims, losses, or damages arising from your violation of these terms.

15. Governing Law

– These terms are governed by the laws of the Republic of Kenya, and you consent to the exclusive jurisdiction of its courts.

16. Contact Information

– For questions or concerns about these terms, please contact us at: help@bagginshq.com

By using the GAEAT app, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Effective Date: 4 October, 2024